Andrew, I am a developer partner with Vantiv/Worldpay/FIS and have been trying to reach the developer support team for several weeks. User Name: Password : Forget User Name? Vantiv's customer service, Billing and Collections, Product and Service is all mediocre at best. If you operate in the UK, click here for UK Support.. If you need to reach Vantiv by phone for support with your Merchant account, you'll want to call this number: 800-846-4472 If you can get your Merchant ID or Terminal ID together before you call it will help their support team load your account. Analyzing and managing the data behind your payment processing program is the most effective way to deliver customer service … 6 Online data and reporting Success is about creating advantages. "Hello, this is Card Fraud Detection calling to verify some activity that has alerted to us on (customer's) Credit/Debit card. " Forget Password? Vantiv is mentioned in more than 200 complaints outside of the Better Business Bureau, and a few of the complaints describe the company as a ripoff or scam. Monday - Friday 9:00am - 7:00pm (est) Phone 877.725.salontouch (725.6686) 770.650.8830 Fax 877.349.1924 Available Monday - Friday, 9:00AM - 6:00PM EST If you operate around the world, click here for Global Support.here for Global Support. Identify yourself so Customer is immediately aware of the seriousness of the situation. Fifth Third Processing is now Vantiv. Contact our Customer Support. Vantiv Worldpay Merchant Services by FIS. a. © 2018 Vantiv Integrated Payments, Now WorldPay | Virtual Terminal Version 1.12.0.4 | 1 (800) 846-4472 Access to MercuryView is provided by Worldpay Integrated Payments. Email to my developer contact gets bounced back and voice messages left at the support telephone never get returned. Learn more about this processor in this review. Real people. Worldpay Support Select your territory. This company claimed that their was a breach in my system, and after I went through all steps to verify that I was compliant and there were no weak spots, they charged me $2500 for the "review" of this so called breach. The complaints fall into four common types, in which merchants report unsavory sales tactics, fund holds, unexpected early termination fees, or poor customer service. Tech Service 800-683-2289 option 1 Email Contact: Collections merchantservicesreceivables@vantiv.com Loss Prevention/Investigations investigations@vantiv.com NPC Leasing leasing@npc.net or leasing@vantiv.com PCI/SAQ support@npcpciteam.com Risk/Underwriting tpunderwriting@vantiv.com Fax Numbers: Originally launched in 1971, Worldpay Inc operated as a payment processing firm for financial institutions and financial service providers. Fifth Third Processing Solutions is a division of Fifth Third Bank as part of a joint venture with Advent International. The company entered the credit card processing industry in 1991 under the name of Midwest Payment Systems and then changed the name to Fifth Third Processing Solutions in 2003.
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